Candidate got stuck in chair during interview – Security were called to help him out and it’s caused a whole ordeal

A Workplace Incident Highlighting Professionalism and Compassion in Interview Processes

In the dynamic world of recruitment, unexpected situations can arise that test our professionalism and empathy. Recently, during a standard interview process, an unusual incident occurred that underscores the importance of treating all candidates with dignity, regardless of circumstances.

The Context

The scenario unfolded during an in-person interview for an IT support position. The candidate, whom we’ll refer to as Fred, was initially screened via video call. Fred presented as polite and friendly, with a solid resume demonstrating relevant technical expertise—attributes that aligned well with the role’s requirements. Based on this, the client requested an in-person interview, which was scheduled and carried out smoothly.

An Unforeseen Challenge

Approximately ten minutes before the interview concluded, I received a surprising phone call from the company’s HR manager. Her tone was stern as she inquired, “Did you meet Fred in person?” I confirmed that I had interacted with him remotely, describing the meeting as professional and positive.

Her response was abrupt: “Well, if you had met Fred in person, you wouldn’t have shared his resume. The interview just ended, and he’s still seated in a chair—squeezed in tightly. It’s a standard-sized chair, but he’s clearly not in the physical condition necessary to continue. It took two security guards to help him out of the chair—and out of the building.”

This revelation was startling. Fred had become physically stuck in the chair during the interview, an incident that drew immediate attention from security personnel.

Reflections on the Incident

Initially, I felt a pang of guilt for not having met Fred face-to-face beforehand, recognizing that I might have been aware of his physical needs. In retrospect, it’s reasonable to expect that an organization accommodate various body types—especially in an environment that values inclusivity.

Furthermore, the HR manager’s response was concerning; her tone and manner were unprofessional and dismissive. The incident was handled poorly, and her conduct did little to uphold the values of respect and compassion that should underpin workplace interactions.

Looking back on my time in recruitment, I regret not challenging her approach or advocating for Fred’s dignity throughout the situation. This episode serves as a stark reminder that professionalism extends beyond the technical aspects of a role—it encompasses how we treat individuals in every circumstance.

Additional Context and Clarifications

  • The role in question was purely non-physical, focused on regulatory compliance within IT support.

  • At the time, I was working for a recruitment agency, hiring on behalf of a finance company. The incident occurred during an in-person interview, not a virtual session.

  • The HR professional involved had four decades of industry experience, yet her response demonstrated a lack of sensitivity that is unacceptable in today’s workplace standards.

  • Local laws prohibit discrimination based on physical condition, which makes the HR manager’s attitude all the more troubling.

Public Response and Lessons Learned

The incident gained attention on social media, and it was heartening to see that the vast majority of commenters responded with kindness and empathy towards Fred. This collective compassion highlights a hopeful aspect of our online communities—that even in challenging situations, many value human dignity above all else.

Final Thoughts

While this event was unfortunate, it offers valuable lessons for recruiters, employers, and professionals across industries:

  • Always consider the diverse needs of candidates and strive to create accommodating environments.

  • Maintain professionalism and compassion, especially when unforeseen incidents occur.

  • Recognize that respect and dignity should be fundamental principles guiding all interactions.

In the end, our workplaces are reflections of our character. Ensuring they are inclusive and respectful not only benefits individuals like Fred but also enriches our organization’s culture and reputation.


Published by [Your Name], [Your Position/Expertise], committed to fostering fair and compassionate workplace practices.