Remote Customer Support Representative for hire

Seeking Remote Customer Support Representative Position

Hello everyone!

I’m Consolata, a dedicated customer support professional from Kenya, excited to bring my expertise to a new role in this field.

What distinguishes me is my strong commitment to delivering exceptional customer experiences. I understand how vital outstanding customer support is for enhancing business success, and I consistently strive to exceed expectations.

As this is a remote opportunity, I am well-prepared to work independently and ensure that my responsibilities are met reliably without the need for constant supervision.

I would love to share my resume and any other pertinent information with recruiters, staffing agents, or employers who have openings for remote customer support roles. Please feel free to reach out to me via PM. Thank you!

How does a fresher negotiate for salary??

How should a recent graduate approach salary negotiation?

I’m a recent graduate and have received interest from a service-based company following an interview. When discussing my expected salary, I quoted an average amount that graduates from my department typically earn during campus placements. However, the HR informed me that their client thinks my expected salary exceeds their budget and provided a very limited salary range.

The opportunity is with a well-known client company that has a great reputation, but the downside is that it requires me to relocate to an area I’m not particularly fond of. Although I expressed my reluctance to move, the HR suggested that I could potentially switch locations later if my manager permits, which I find hard to believe. I’m open to relocating if I can negotiate for a better salary, but I’m also concerned about the current job market and whether insisting on my desired salary would be a mistake.

Should I attempt to negotiate the salary? If so, how can I effectively do that without prior experience? Or should I simply accept the offer within their budget?

Accepted a new role at a startup!

Excited to announce that I’ve accepted a new role at a startup! I recently accepted an offer with a recruitment company, thanks to my connection with the owner who has other business ventures.

I’ll be the first full-cycle recruiter on the team, joining a business-focused partner and a few delivery specialists.

My background is in public sector technology, so transitioning to the private sector is a new challenge for me, but I’m eager to dive in!

If there are any seasoned recruiters or top billers out there, I would greatly appreciate any tips or advice to help me hit the ground running!

Just a note: I’m based in the UK, and they’re offering a 20% commission structure with a £5k threshold.

ZoomInfo Elite License available

Extra ZoomInfo Elite Licenses for Sale!

We have a few additional ZoomInfo Elite licenses up for grabs. If you’re interested, please send me a direct message.

• Price: $3,900/year/user
• The Elite license includes premium features like Intent data, WebSights, NeverBounce, and Tracker.
• This is part of our group licensing, which is valid for another 1.5 years. We’re looking to just cover our costs.

Let me know if you want to learn more!

Recruitment Game Backend Dev

Position Available: Game Backend Developer

We are seeking a skilled Game Backend C# Developer to join our team. In this role, you will be crucial in designing, developing, and maintaining the backend architecture for our games. You will collaborate closely with front-end developers, game designers, and other team members to create an engaging and seamless experience for our players.

Key Responsibilities:
– Design and implement robust and scalable backend systems using C# and .NET.
– Develop and maintain APIs that enhance game features and functionalities.
– Work together with front-end developers to connect backend services with game clients.
– Optimize backend performance to manage high traffic and ensure smooth gameplay.
– Implement security measures to safeguard player data and prevent cheating.
– Quickly troubleshoot and resolve any backend issues.
– Engage in code reviews and actively contribute to the continuous improvement of our development processes.
– Stay informed about industry trends and emerging technologies.

Qualifications:
– Proven experience in backend development with C# and .NET.
– Knowledge of database design and management (SQL, NoSQL).
– Familiarity with cloud services (AWS, Azure, Google Cloud) and scalable architectures.
– Understanding of networking protocols and multiplayer game server architecture.
– Strong problem-solving abilities and great attention to detail.
– Excellent collaboration skills and the ability to thrive in a team environment.
– Strong communication skills and a proactive mindset.

Bonus Skills:
– Experience with game development frameworks (e.g., Unity).
– Knowledge of DevOps practices and tools (Docker, Kubernetes, CI/CD).
– A passion for gaming and a solid understanding of game mechanics.

If your skills and experience meet the requirements for this position, we would love to hear from you. Please send us your CV for consideration. If you have a portfolio or examples of previous projects, please include those as well. We’re excited to review your qualifications and look forward to the possibility of working together soon!

We look forward to hearing from you!

Hard to fill roles

Challenging Recruitment Roles in Healthcare

As someone new to HR recruitment in healthcare, I’ve been assigned the task of filling several positions that have remained vacant for months. Two roles in particular—Radiation Therapist and Audiologist—are proving to be especially difficult due to the lack of local training programs.

I’m looking for effective strategies to fill these hard-to-recruit roles. What approaches have you found successful? (Please note: I’ve already been advised against using an agency.)

To provide some additional context, I’ve taken several steps including posting job ads, utilizing multiple job boards, reaching out to candidates through resume databases that I purchased, and I’m planning to attend upcoming job fairs at universities. Any other suggestions would be greatly appreciated!

Help with conducting phone interviews (Aus)

Seeking Advice on Phone Interviews (Australia)

Hi everyone! I’ve recently begun conducting phone interviews for work and would love to hear any tips or interesting experiences you might have related to this process.

Your insights on how to conduct effective phone interviews would be greatly appreciated!

Thanks so much! 😊

How to conduct phone interviews? [Aus]

Tips for Conducting Phone Interviews

Hey everyone! I’ve recently begun conducting phone interviews for work and would love to hear your advice or any interesting experiences you’ve had during the process.

I appreciate any tips you can share to help make my interviews more effective!

Thanks so much! 😊

High-Volume interview booking software recs?

Looking for Recommendations for High-Volume Interview Booking Software

Hello everyone!

I’m currently on the hunt for interview booking software that can handle our high volume of interviews. I’ve been looking into options like Zoom Scheduler, MS Bookings, Calendly, and HubSpot (which we use as our CRM and makeshift ATS), but so far, I haven’t found the perfect fit. I would greatly appreciate any recommendations, along with any pros and cons based on your experiences, to help us automate our scheduling process.

A little context:

• We conduct between 700-950 interviews annually, averaging 10-60 interviews each week over 38 weeks.
• Our interviews are scheduled flexibly, without a set rota, and the interview panels (typically 2 members) vary from day to day and hour to hour. Team members are selected based on their expertise and knowledge for specific candidates, and the HR support representative can change frequently throughout the day due to our small team and overlapping roles.

Last year, I manually scheduled 750 interviews, and I’m eager to reclaim that time this cycle. Ideally, I want to be able to send out a booking page with specific available time slots on certain days, allowing me to either assign interview panels by day and time or to add them as interviews are booked (though I prefer not to do it this way). From what I’ve seen so far, platforms like Bookings and Calendly require a consistent team setup or scheduling on a rota, which doesn’t suit our needs.

Is there a tool (whether one I’ve mentioned or something else) that allows candidates to book their own time slots while also enabling me to adjust the interview panel as needed? I appreciate any guidance you can provide! Thank you!

How to not being annoying when marketing to target clients.

Tips for Effectively Marketing to Your Target Clients Without Being Annoying

How can you market to your target clients without coming across as annoying? What contact frequency do you find effective when sending marketing communications?

Additionally, how do you overcome the apprehension of feeling “pushy” while pursuing new business opportunities?