The Power of a Supportive Interview: Insights from a Recruiter on Creating a Comfortable Hiring Experience

Recruitment is often perceived as a high-stakes, nerve-wracking process—both for the interviewer and the interviewee. Recently, I had the opportunity to witness this firsthand when I interviewed a candidate who hadn’t been in the hot seat for over eight years. Interestingly, while he had spent a considerable amount of time interviewing others, this was his first experience being on the receiving end of an interview in nearly a decade.

Understanding the natural tension that can accompany such moments, I chose to approach our conversation differently. Instead of sticking to a conventional question-and-answer format, I created a relaxed, conversational environment. The goal was to help him shed any initial discomfort and to allow his genuine strengths to emerge organically.

Throughout the discussion, I offered insights into common interviewing practices from a hiring manager’s perspective, including typical question patterns and expectations. As a recruiter, I view my role as more than just evaluating candidates; it’s about crafting an interview process that encourages candidates to showcase their authentic selves. When candidates feel supported and at ease, they are far more likely to demonstrate their true potential.

This experience reinforced an essential lesson: not everyone interviews frequently, but that doesn’t diminish their skills, knowledge, or capabilities. As professionals involved in recruitment, our focus should be on creating an environment where individuals feel safe and valued. If we aim solely for “perfect answers,” we risk overlooking genuine talent and potential, ultimately doing a disservice to both the candidate and our own professional responsibilities.

In conclusion, a supportive and empathetic approach to interviewing not only benefits the candidate but also enriches the hiring process as a whole. It reminds us that at the heart of recruitment is the human element—one that, when nurtured, leads to better outcomes for everyone involved.